Daily checks and responsiveness
SAP Basis essentially consists of the three classic software layers:
To facilitate communication within IT departments, it is necessary to identify clear communication channels and contact persons and also to use uniform tools for communication. It would also be possible to designate contact points (contact points) for upstream and downstream IT departments and external service providers and suppliers.
If we look at the question of standardisation, this concerns not only the administrative side of IT products, but also the standardisation and simplification of IT products offered by the SAP basis. For this purpose, tools such as ITIL for standardised tasks and the development of IT product and IT service catalogues have already established themselves to the greatest extent possible. These clearly describe the IT services provided. In addition to the definition of the service to be provided, the clear description shall include the identification of disclaimers and conditions that must exist. Also part of the service description is a price that can be composed of fixed and variable parts. This simplification and bundling of the product portfolios should also reduce the administrative burden when ordering, activating, changing, terminating and, of course, invoicing. The description of the IT services and the associated development of an IT product catalogue is the basis for standardisation, whether the recipient is an external or internal customer (e.g. a business unit). One difficulty is the definition of IT products, i.e. the pooling of IT services and resources. An orientation towards the idea of cloud computing can help. The characteristics of cloud computing are the provision of standardised services in terms of performance and type of performance, results-orientated services, provision of performance to a wide range of service customers, scalability, transaction-based billing and high risk of IT service failure.
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Due to the technology diversity, including in the SAP product portfolio, the support by a single silo unit SAP basis is almost impossible. Likewise, there are many activities that are located for historical reasons in the SAP basis and in parallel in the non-SAP area. In this respect, the separation between SAP and Non-SAP must be examined and, if possible, eliminated by standardisation, integration and centralisation. For example, the issue of output management can be set up in a team that has knowledge in the SAP printing area as well as in the non-SAP printing area and has contact points in the SAP basis. From the SAP basis, tools must be made available to the non-SAP areas to support them in their work in the SAP environment.
"Shortcut for SAP Systems" makes many tasks in the area of the SAP basis much easier.
SAP Basis refers to the administration of SAP system that includes activities like installation and configuration, load balancing, and performance of SAP applications running on Java stack and SAP ABAP. This includes the maintenance of different services related to database, operating system, application and web servers in SAP system landscape and stopping and starting the system. Here you can find some useful information about SAP Basis: "www.sap-corner.de".
Therefore, the transaction should always be treated with caution and only awarded to administrators.