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SAP Support - Links
WE TAKE CARE OF YOUR IT REQUESTS
Tailored to your needs
Our support offer for you
Where is the app in SAP ONE Support Launchpad?
If it burns again...
Developing prototypes for next-generation scenarios such as machine learning, big data and IoT
Access to Customer Success Experts
Comprehensive portfolio
Emergency contact details
Whether after a successful joint project or as a new customer, we support you!
Knowledge transfer all the way
Explore business opportunities and develop working prototypes
Is that a bug or a feature?
Realisable value creation plan
Definition SAP AMS
SAP Consulting
scope of solution
Get an extended experience
Detailed Release Guide
Outsourced SAP Support frees up IT resources
Innovation Services
Enterprise Support
First Level Support
Tuning for high performance and scalability
Prioritise critical areas and roadmap for next steps
What does this mean in detail?
Get to know Cloud Success Services
Combination of On Premise and Private Cloud as a goal
Features
The concept of SAP MaxAttention
Consistency of technical architecture with SAP security products and solutions
Cyber security and compliance
Technical Quality Manager
Innovation services and solutions
A coordinating, unified management team for all SAP services
SAP LICENSING ADVISORY SERVICES - ADVANCED
Relieve your employees
OUR OFFER
Hosting Support Services
Comprehensive Hybrid Operation
Collaboration with SAP Support Experts
Support Services
SAP Application Management
SAP AMS benefits
Flexible and individual support models
Increase your performance and productivity
Prevent problems before they occur
SAP Help Portal
Advanced support and target SLAs
Learning Journeys
Which comprehensive service we offer you
Why we are your competent partner
Technical application support
Optional in addition to Essential, including SAP Preferred Success:
Next Generation Support for the Intelligent Enterprise
Learn how to develop fast, flexible, and advanced cloud applications
Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions
SAP SUPPORT
SAP Essential Business Services
Create a Security and Compliance Roadmap
Establish action plans to address risks and problems of performance, technical integrity and stability
Economic strength with trustworthy expertise
Experts on Demand
High SLA Levels
Architecture design of high-performance and diverse IT landscapes
WHAT DO WE DO
Find Product Documentation
Access to a pre-configured demo environment enriched with sample data
Reduce downtime and provide stability
SAP Support - with expertise at your side
architectural planning
SAP Consulting
Knowledge of how to integrate your current landscape with SAP Business Technology Platform
Rapid assistance in case of shortages
SAP SUPPORT FROM USER VIEW
SAP Application Management Services
Select a Service
Which support level suits you?
Is that a bug or a feature?
Definition SAP AMS
Advisory services
Definition and benefits SAP Support
Our service makes the difference
Implementation Services
External SAP support and comprehensive service to relieve your IT
Long experience
Building skills with a wide range of services and educational content
New SAP Support Connection Overview
Guaranteed service levels for your operational security
Support Services
SAP Support Portal
Functional design and architecture analysis and functional gap assessment
Predictable results
Innovation services and solutions
What can customers do today?
Outsourcing
Support
Welcome to the SAP Support homepage !
Why we are your competent partner
Development of value added and value assessment
You are our priority!
Collaboration with SAP Support Experts
PaaS and DevOps
SAP Business Application Support
Learning Journeys
SAP Help Portal
Select Services, Training and Partners
SAP for Me
Emergency contact details
SAP ENTERPRISE SUPPORT
Advanced support and target SLAs
Continuous deployment approach monitored with DevOps
HOW CAN YOUR COMPANY BENEFIT FROM US?
Economic strength with trustworthy expertise
Proactive monitoring and notification
scope of solution
SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI
SAP ActiveAttention
Standard Support targets in-house solutions
Experts on Demand
No additional costs in Enterprise Support
Personalised success plan to achieve the results that enable growth
What is the added value of Enterprise Support?
Service and Support Partners
Detailed Release Guide
New: SAP Transformation Hub
SAP® Support - as needed
hedging
Contact points for tracking metrics to support users and process-specific introductory metrics
Premium Services
SAP Support Backbone Update - What's next?
Guaranteed response and problem resolution time
Do you want to stay in touch with SAP in the future?
Application lifecycle management
A central point of contact with regular, clear coordination
corporate architect
HPC Software Maintenance for SAP - More than SAP Support
Focus on core competencies and innovation
SAP SUPPORT FROM IT SUPPORTER VIEW
Tuning for high performance and scalability
Service Message
Features
Service and Support Offerings
Where is the app in SAP ONE Support Launchpad?
Establish action plans to address risks and problems of performance, technical integrity and stability
SAP AMS benefits
SAP Enterprise Support, Cloud Editions*:
Troubleshooting & Troubleshooting
Co-design
Current systems - anytime
Our support offer for you
Knowledge transfer all the way
All key SAP cloud solutions
SAP Message Processing
Finding ideas and modelling the digital business
Learning Journeys
Monitoring 24/7
SAP Application Management Services
Knowledge transfer all the way
Enterprise Support
Co-design
SAP Enterprise Support
Rapid stabilisation of high performance solutions
Welcome to the SAP Support homepage !
Technical Quality Manager
SAP Standard Support or Enterprise Support?!
Service and Support Partners
Take a closer look at our Success Experience offers
Comprehensive portfolio
Integrated Launch Activities
Select a Service
Proactive monitoring and notification
Best practices
Proven secure connections and data for highly regulated industries
Outsourcing
COMMERCIAL & NEGOTIATION SUPPORT
Tuning for high performance and scalability
Implementation Support
Supports all SAP solutions
MANAGED SERVICES
SAP Notes or Notes
Software Service for SAP (SAP BASIS)
Features
Building skills with a wide range of services and educational content
Unified SAP support to ease the way to the cloud
Exciting projects for the IT department
SAP CERTIFICATIONS
Functional Application Support
2nd Level Support
SAP Licence Support Centre
SAP for Me
Big changes cast their shadow: What next year will bring
SAP Business Application Support
SAP® Support - as needed
Relief for teachers
Optimise your SAP environment today
PUT THE CARE OF YOUR SAP SYSTEM IN THE HANDS OF SPECIALISTS!
Analysis Solutions and Data Management
What can customers do today?
Service and Support Offerings
You are our priority!
Find Product Documentation
Ensure business continuity and availability
Architecture design of high-performance and diverse IT landscapes
Which comprehensive service we offer you
Accelerate creation of the implementation plan for your transformation project
Service Message
Combination of On Premise and Private Cloud as a goal
SAP SUPPORT AND MAINTENANCE
Learn more about our three-level support process
Support / Ticket Form
New: SAP Transformation Hub
Strengthen your team's skills
SAP Consulting
High SLA Levels
SAP ENTERPRISE SUPPORT
Get an extended experience
WE TAKE CARE OF YOUR IT REQUESTS
Feature Planning and Success Tests
Long experience
Interested in our services?
Select Services, Training and Partners
Comprehensive Hybrid Operation
SAP SUPPORT FROM USER VIEW
First Level Support
HOW CAN YOUR COMPANY BENEFIT FROM US?
The concept of SAP MaxAttention
SAP support and reliable consulting
Did we arouse your interest in support on demand?
Optional in addition to Essential, including SAP Preferred Success:
Save time with personalised support
PaaS and DevOps
Landscape strategy and architecture
Minimise modifications and customisation
SAP Support - with expertise at your side
SAP Roadmaps
Guaranteed response and problem resolution time
A central point of contact with regular, clear coordination
Dedicated Support Teams
SAP Roll Out in France
Contact points for tracking metrics to support users and process-specific introductory metrics
Relief for teachers
PCoE (Partner Centre of Expertise) Certified
Help Desk
SAP Base Services
Hosting Support Services
Feature Planning and Success Tests
Personalised success plan to achieve the results that enable growth
SAP ActiveAttention
Definition SAP AMS
1st Level Support
Innovation and advice
Implementation Services
Collaboration with SAP Support Experts
Comprehensive service portfolio with clearly calculable results
Finding ideas and modelling the digital business
Second-Level Support and Third-Level Support
What is the added value of Enterprise Support?
ALL FROM ONE HAND
Our service makes the difference
SAP Business Journeys
Best practices
SAP for Me
Identify areas for improvement and train the workforce for new technologies
Quick Support
We'll pull you out
Outsourced SAP Support frees up IT resources
You are our priority!
SAP Licence Support Centre
SAP Roll Out in France
Supports all SAP solutions
Holistic Customer Care
Economic strength with trustworthy expertise
SAP ENTERPRISE SUPPORT
Developing prototypes for next-generation scenarios such as machine learning, big data and IoT
Enterprise Architecture and Roadmap Design
Service and Support Partners
SAP LICENSING ADVISORY SERVICES - ADVANCED
Landscape strategy and architecture
Comprehensive Hybrid Operation
OUR OFFER
Advisory services
SAP Help Portal
SAP Application Management
The concept of SAP MaxAttention
scope of solution
External SAP support and comprehensive service to relieve your IT
Advanced support and target SLAs
WHY DO YOU NEED SAP SUPPORT
Where is the app in SAP ONE Support Launchpad?
SAP CERTIFICATIONS
Access to a pre-configured demo environment enriched with sample data
Innovation Services
Proactive Success Critical Support
What problems our SAP Support helps
Optional in addition to Essential, including SAP Preferred Success:
Innovation and added value
SAP Business Application Support
Next Generation Support for the Intelligent Enterprise
Select a Service
Basis for effective management and operation of your SAP solution and the maximum benefits
SAP Enterprise Support
Why we are your competent partner
Manage, monitor and optimise your SAP solutions and business processes
Continuous deployment approach monitored with DevOps
What we do for you
Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
SAP's new, simplified service and support portfolio is specifically designed for the cloud
Get to know Cloud Success Services
Is that a bug or a feature?
Do you want to stay in touch with SAP in the future?
Functional design and architecture analysis and functional gap assessment
Get an extended experience: Achieving goals through targeted guidance, enhanced support and a personalised success plan, maximising the value from your investment thanks to the help of experts
SAP® Support - as needed
The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
Find Product Documentation
Premium Services
Interested in our services?
Which support level suits you?
Integrated Introduction Activities:
Cyber security and compliance
Proven secure connections and data for highly regulated industries
Flexible and individual support models
As a permanent or reliable backbone
SAP support and reliable consulting
Welcome to the SAP Support homepage !
SAP Help Portal
SAP ActiveAttention
Salt Solutions relieved at SAP AMS
SAP defined project team
ALL FROM ONE HAND
SAP Essential Business Services
SAP Application Management Services
Validation of technical design of on-premise, cloud and hybrid environments
Learn more about our three-level support process
SAP Business Journeys
Why we are your competent partner
Where is the app in SAP ONE Support Launchpad?
Building the foundation for your smart business
Help Desk
Comprehensive Hybrid Operation
Newsletter
Definition and benefits SAP Support
Tuning for high performance and scalability
Definition SAP AMS
We'll pull you out
Proven secure connections and data for highly regulated industries
Application lifecycle management
Knowledge transfer all the way
Create a Security and Compliance Roadmap
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