From installation to ongoing support
Recording customer infrastructure and consulting SAP® systems and operations
Examples of names are: SAP Cross-Application, SAP Innovation & Technology, SAP Services & Innovation, SAP Operations & Innovation or SAP Service Provider & Business Innovator. DESCRIPTION OF OWN PERFORMANCE AND SERVICE PORTFOLIO In order to be consulted by upstream or downstream entities, it is necessary to provide a detailed and understandable description of your service portfolio. This means that it can be explicitly stated in which cases the SAP basis needs to be contacted and involved in order to make the necessary decisions and not jeopardise a project or company success. In addition to the range of tasks covered by the SAP basis, it is also necessary to specify for which tasks and topics the SAP basis is not responsible. This recommendation is to be considered as universal and applies to all IT departments in order to clearly distinguish them and document the performance of their own IT organisation. INTERNAL MARKETING DESIGN AND ESTABLISH Building on the recommendation [A3], it is recommended to design and establish an internal marketing. The aim is to provide a transparent picture of the activities carried out in terms of the company's success and which are not visible to everyone.
Ten years ago, SAP HANA was little more than a promise that made SAP CEO Hasso Plattner's eyes light up. It's hard to imagine that all SAP customers will have completely replaced their Oracle and Microsoft databases in just ten years.
SAINT Add-On Installation Tool
In every company with an SAP system, there is someone who is responsible for the SAP Basis. This person ensures the trouble-free operation of the SAP system. He or she accompanies maintenance work and intervenes in special situations, such as poor performance. Even for companies that hand over the operation of the basis to an external service provider, there are often still tasks from the user and authorization management environment at this point.
Tools such as "Shortcut for SAP Systems" complement missing functions in the SAP basis area.
On "www.sap-corner.de" you will also find useful information about SAP basis.
Basis administrators often have basic ABAP knowledge, for example, and ABAP developers know the basics of SAP Basis.