Monthly Reporting / Reviews
Troubleshooting and support
In addition to proactive monitoring to prevent possible errors or even complete system failures, our SAP Basis team also implements clearly defined authorization concepts. So that unauthorized persons cannot access important data and your employees are protected from unintentional violations.
Regular maintenance tasks or the standard procedures must be described and defined to build checklists based on them and to control compliance with this standard. The SAPSolution-Manager can also support this as a tool of SAP e.g. through the Guided Procedures. In this context, it is also necessary to document the functionality of an underlying application and thereby determine what testing and monitoring activities are necessary. This is a reconciliation process between the SAP basis, other IT departments and, if necessary, the business areas concerned. The defined standard and the system's IST situation must be fully documented and regularly checked for compliance. This can be done through automated monitoring, validation using tools such as SAP-LVM (Landscape Virtualisation Management) or SAP Solution Manager, as well as manual checklists. Only the regular review of the standards guarantees their compliance. It can also support the regular use of SAP services such as Go-live Checks or Early Watch. Examples of how to standardise procedures are listed here: ・ Naming of system instances and logical hosts, or at least one central registry in a directory service, or LVM or SAP customer portal ・ Centrally starting and stopping systems, such as via the LVM ・ Categorising SAP instances by T-shirt size to define profile standards and cost them.
System maintenance and support of running systems
Another important example is the reading permission for TemSe objects. The temporary files are often forgotten, because it is often not considered that cached (strictly) sensitive data, which is intended for only one user (owner), can be viewed by another user without permission - and across clients. The examples mentioned show us how important it is to carefully assign permissions for client-independent transactions. Download Transaction tables The transactions that enable the examples above, including certain expressions of the associated permission objects and our recommendations for them, can be found in the file "Critical cross-client permissions" for download. Other client-independent transactions are located in the Cross Clients TCODES file. The criticality of these transactions should be assessed according to the context. I recommend always being careful and keeping these transactions in mind.
Use "Shortcut for SAP Systems" to accomplish many tasks in the SAP basis more easily and quickly.
Some useful tips about SAP basis can be found on "www.sap-corner.de".
The test scenario allows you to determine whether a modification match is required or whether conflicts occur that should be resolved before the support packages are loaded.