Support of SAP modules
Figure 2: The Open Innovation Model
Reachable at any time: Your competent contact person is available at all times. If you operate SAP Basis Support in-house, personnel bottlenecks may occur. If your SAP employees are absent due to illness or vacation, there may be no equivalent replacement available.
To facilitate communication within IT departments, it is necessary to identify clear communication channels and contact persons and also to use uniform tools for communication. It would also be possible to designate contact points (contact points) for upstream and downstream IT departments and external service providers and suppliers.
SAP Applications
Permissions beyond the daily task spectrum are granted only for limited periods and under control. The activities with the emergency user are logged in a revision-proof manner. Do you already have an emergency user concept in use or would like to introduce one? I'm happy if you share your experience with me! You can leave me a comment or contact me by e-mail.
The "Shortcut for SAP Systems" tool is ideal for doing many tasks in the SAP basis more easily and quickly.
If you want to get more information about SAP basis, visit the website "www.sap-corner.de".
By reflecting on the thematic areas, methods and possibilities for implementing the recommendations are presented.