SAP Authorizations Challenges in authorization management - SAP Stuff

The user administration process, i.e. user creation, modification and deactivation, should on the one hand be available in written documented form, either as a separate document or as part of the authorization concept documented in writing, and on the other hand also be carried out in accordance with the documentation. Therefore, a reconciliation should be performed on two levels: on the one hand, it should be ensured that the documentation is up to date and, on the other hand, it should be checked whether the process was also followed in the fiscal year to be audited. Possible deviations should already be prepared argumentatively, special cases can always occur that deviate from the actual process. However, these should be documented in a comprehensible manner so that an external auditor, such as the auditor's IT auditor, can check the plausibility. All documentation should be provided with the essential information (creator, date, version, etc.) and be in a format that cannot be changed (usually PDF). Additional documentation can also be output from the ticket system, provided that the process is consistently documented via the ticket system.