A coordinating, unified management team for all SAP services
SAP Roll Out in France
However, SAP ONE Support only complements the basic offering of Enterprise Support. Premium support offerings such as ActiveEmbedded or MaxAttention must still be booked additionally, but these also apply regardless of the operating model. For example, SAP ActiveEmbedded and SAP MaxAttention for on-premise solutions can be supplemented with premium support offerings from SuccessFactors or Ariba for cloud solutions.
We guarantee transparency in cooperation by means of regular reporting. We appoint an SAP Solution Manager responsible for you, who will interact with you periodically and take care of all your managed services requirements. The ticketing system used documents the progress of their SAP Managed Service.
SAP SUPPORT FROM USER VIEW
Make the most of your entire SAP software. Our extensive support offerings include long-term support plans, on-site support and remote support.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
Visit the SAP Support Portal and use the SAP ONE Support Launchpad.