Building skills with a wide range of services and educational content
Flexible and individual support models
Today, business-critical processes are happening more and more in real time. Consequently, we have decided to take fundamentally new paths: We therefore also offer real-time support, in direct interaction with our support experts, via chat or phone. Feedback on classic messages can already be received by customers in real time as SMS directly to their mobile phone. Customers prefer to help with questions directly in the application they use. We therefore integrate support directly into our products with Built-in Support.
Indirect Usage Depth Analysis - Result: We provide you with the necessary overview to prepare you for an audit. Quantitative assessment of commercial risk for in-scope applications are included here.
Managing and measuring innovation in an innovation strategy
Mainly the internal IT staff take over the maintenance, which could instead also push the further development of their own digital processes and applications. A resource conflict is inevitable. Especially if your company is also taking the first steps towards digital transformation and wants to switch from the SAP ECC ERP system to SAP S/4HANA in the near future.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
The goal is always to develop a solution that meets your needs in France in a partnership process with maximum efficiency and to implement it in a timely manner.