Comprehensive Hybrid Operation
Implementation Support
In order to allow small internal SAP teams to focus on their daily business, outsourced support provides an enormous support help. Your SAP employees no longer have to solve any problems themselves, won't be ripped out of their day-to-day operations, and can dedicate themselves to efficiency-enhancing projects to drive your business forward. A big advantage is also the speed of the fixes due to the service provider's many years of experience with bugs already encountered from other customer systems. This will speed up troubleshooting and help you identify the problem behind a failure.
We relieve your IT and key users and ensure a stable and sustainable operational capability of your SAP system, always in view of your company-specific requirements and the potential of your SAP solutions to be exploited. With us, you are in good hands: Trust, competence and a high quality of support are among our maxims.
Next Generation Support for the Intelligent Enterprise
The SAP Standard Support offer for On-Premise solutions will continue to exist. Users can continue to purchase basic support services for SAP solutions and maintain system operations and availability. SAP Enterprise Support continues to be the SAP-recommended support level for customers moving to SAP Cloud powered by SAP HANA, which guarantees SAP innovation and reliability in hybrid scenarios.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
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