External SAP support and comprehensive service to relieve your IT
Definition and benefits SAP Support
Our ORBIS-AMS-Agents will support your key users in all questions and problems related to daily business in your applications and SAP applications in jointly defined processes. You are relieving your IT department, which can focus more on innovation and new business requirements. The advantage is clear! Our detailed analyses and reports provide your organisation and management with the necessary information to identify weaknesses in processes and the need for additional process know-how in the implemented application. Through targeted training and process optimisation, you will be able to continuously improve the processes of your application in your company.
The plan went up: Salt Solutions provided Schmersal with an employee who, together with the IT team on site in Wuppertal, took over part of the tasks of AMS and support for SAP. The result was a significant relief for the Schmersal IT team in day-to-day business. The transition to the support team of Salt Solutions in Würzburg was launched parallel to the rollout in China.
SAP Preferred Success
Our experts ensure a timely release with short reaction and solution times. We rely exclusively on permanent employees in Germany for our support and do not use offshore resources for our call-in.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
Easily focus on your day-to-day job as a business manager or IT manager, while FIS's team of experienced and well-trained employees will take care of your SAP-based ERP system.