Functional design and architecture analysis and functional gap assessment
SAP Support
But did you know that in our industry it is common to move a large part of the support services abroad? Not with us! Our support services are not only perfectly tailored to your needs. All of our contacts are based in Germany, including those who pick up the phone at night 2 and answer your questions. Nothing remains unexplained. Not even on weekends or late at night.
We use a number of modern tools to support your business continuity. From our proprietary tool for 24/7 system monitoring to our own issue tracking system, Hicron is well prepared to monitor your system.
Your contacts
The choice was Salt Solutions. "With Salt Solutions, we had just successfully completed a workshop on SAP EWM and optimisations in the SAP ERP module Sales & Distribution," recalls Björn Jodat, Manager SAP in the Application Team at Schmersal. "The pleasant contact, the extensive know-how of the Salt consultants and also the wide module support convinced us".
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
With us, you are in good hands: Trust, competence and a high quality of support are among our maxims.