Learn more about our three-level support process
Supports all SAP solutions
Together with the customer, we agree on a maximum time span to resolve reported problems. These periods are set out in the Service Level Agreement (SLA).
There, more than 100 SAP and ITIL certified employees are available to protect their customers' mission-critical processes and support their users - flexibly and 24/7, if required. The support offer includes a wide range of SAP solutions and modules, including SAP ERP and S/4HANA with various modules (including SD, MM, QM, PP, LE), EWM or TM. Regular support is offered in German and English - scalable up to 24/7 - but support is available in many other languages if required.
Service and Support Partners
We operate globally, the quality of our services is world class. This is confirmed by numerous references from all over the world. We will gladly present them to you on request.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
The transition to the support team of Salt Solutions in Würzburg was launched parallel to the rollout in China.