Learning Journeys
Outsourcing
Certified IT specialists offer you industry-independent services and support for SAP solutions as well as SAP optimisations from FIS. The team also offers a complete all-round service: from consulting and implementation of customising, to individual customisation of your systems, to the subsequent technical support for FIS and SAP customers. A personal customer advisor is available on request. If required, FIS also provides you with an individual consultant team, which takes care of your systems and requirements reliably. SAP experts ensure your consistent business operations and help optimise your processes and systems.
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
Landscape strategy and architecture
"With the AMS services, Salt Solutions is keeping our backs clear and allowing us to use our IT capabilities for demanding, mission-critical projects," Björn Jodat summarises. At the same time, Salt Solutions helps us optimise our SAP system landscape. We benefit from both SAP know-how and the logistics expertise of Salt consultants.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
The recording and processing of the reports within the business hours (08:00-18:00, Mo-Fr) is carried out by our help desk.