Outsourced SAP Support frees up IT resources
Support
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
Whether you are implementing a new solution, migrating an existing solution to the cloud, or transforming your business, we can help you achieve the desired results. SAP offers a selection of success experience offers to help you get where you are on your way.
SAP SUPPORT FROM IT SUPPORTER VIEW
If a failure occurs, we commit to fix it or find a temporary solution within a strict timeframe defined by the SLA. With critical functions of the system this can even be 4 hours!
With "Shortcut for SAP Systems", a tool is available to help your SAP support with troubleshooting.
In order to ensure the highest availability of SAP systems and a constant stability of system performance, the general system settings and settings in the respective modules are optimised in the area of Application Management Services.