Proactive monitoring and notification
Innovation Services
Since 2009, we are the first German system house to have the SAP SE-awarded Support Partner Certification for SAP Enterprise Support (VAR Partner Centre of Expertise, PCoE). Our support therefore corresponds to the highest quality standards of SAP.
SAP will provide the enhancements within SAP ONE Support 2014 and beyond in several steps. A coordinated and integrated incident management process and support for mission-critical processes for a customer's complete solution, including hybrid scenarios and landscapes, are already available.
Access to a pre-configured demo environment enriched with sample data
Any support request that we receive will only be completed after positive feedback from the user. The solution of each problem serves as the basis for another knowledge base entry for this project / solution.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
Our work is aimed at improving the business of our customers.