Rapid stabilisation of high performance solutions
Our support offer for you
Each request to the service is catalogued by a ticket system and then processed. This helps to identify specific problems in the application of the systems more quickly and can be systematically fixed or improved.
A shortage of personnel, a short-term, high volume of work, or a lack of specialist knowledge within the IT department can lead companies to acquire external knowledge. Regardless of whether the staffing needs to be strengthened due to illness or vacation, our expertise in SAP-based, with Netweaver and many other topics is at your disposal.
Increase end-user satisfaction
Customers with a small and standardised SAP landscape can use the "Status of Support Connectivity" cloud extension to test the connection of their on-premise system to the SAP Support Backbone without having to resort to the full power of the Solution Manager. This is particularly suitable for customers who do not use Application Lifecycle Management (ALM) or complex IT service functions in Solution Manager.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
We perform the licence checks, check the application quality of the SAP licence and help get the system up and running.