SAP AMS benefits
SAP Business Application Support
You can also find the ticket form on the Terminal Server or on the Intranet under the heading: SAP Help & Documentation. On the homepage you find the button "Ticketform".
In the event of a very high-priority malfunction (e.g. system shutdown of the SAP system) and inaccessibility of the support or SAP Solution Manager Portal of Deutsche Telekom, SAP Support is directly accessible via the SAP Local Support Centre (24/7). With the reason that Deutsche Telekom is currently not available as a partner for a problem notification, you can open your message directly to SAP. SAP Support will contact you or Telekom immediately with your escalation contact.
SAP defined project team
An investment in SAP MaxAttention helps you achieve your digital transformation through faster innovation cycles, smooth implementation, lower operating costs and higher business benefits. Discover the benefits.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
SAP MaxAttention helps you to translate your digital concepts into value-orientated, predictable results with SAP solutions - from innovation to productive operation - with precise and dedicated technical and technical advice.