SAP Help Portal
Service Message
Your employees will be relieved enormously. So you have more capacity to take care of strategic projects and are not concerned with daily support problems.
Please refer to a complete list of our software products. It provides you with related documentation on implementation, upgrades and new features.
What problems our SAP Support helps
It is usually managed with a mix of flexible on-site resources and remote support, depending on your budget and requirements. With Incident Handling, our first goal is to eliminate the impact on your business as quickly as possible. Although we cannot guarantee to solve the problem immediately, we will always set up a workaround so that you can maintain business continuity.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
As already stated: With this "next-generation support" we are enabling our customers to gain greater access to our knowledge pool via self-services.