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In addition to the standard service, we carry out a thorough analysis and evaluation of all SAP products that are not measured via USMM and also offer the possibility to examine interfaces that are not derived from SAP and that are specifically developed for the customer. The result is a holistic view of the environment, with all the licencing risks and opportunities, with a focus on the various licencing options for Indirect Access.
Application management services significantly reduce system downtime and the associated sudden costs. Regular monitoring and the associated proactive error detection can prevent system failures. SAP AMS is also effective in the event of staff shortages. In case of illness-related outages, employees of the SAP service provider step in and compensate for your losses. At times of high utilisation, such as end-of-year inventory, AMS team members also support.
SAP Essential Business Services
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
A useful product - "Shortcut for SAP Systems" - is available for SAP Support employees.
We also publish best practices for analysis and quick solutions to technical problems in SAP Knowledge Base Articles.