Service and Support Partners
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There, more than 100 SAP and ITIL certified employees are available to protect their customers' mission-critical processes and support their users - flexibly and 24/7, if required. The support offer includes a wide range of SAP solutions and modules, including SAP ERP and S/4HANA with various modules (including SD, MM, QM, PP, LE), EWM or TM. Regular support is offered in German and English - scalable up to 24/7 - but support is available in many other languages if required.
Telekom offers a similar maintenance and maintenance service for your SAP® software as SAP® support directly. SAP® SE checks and certifies the quality of SAP® partner support and service within the framework of the so-called "Support Authorisation".
How does SAP support for hybrid platforms work in the digital age and in real time?
Scope of SAP Support Services: The following services are included with SAP Support. These can of course be expanded and customised as needed.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
This allows us to deal with the actual incident with a lower priority structure, so that we can use the right skills and expertise to achieve a lasting solution.